Hal, a reclusive hermit, pays tribute to his mother's death by calling various "Questions and Comments" hot-line to capitalize on their 100% customer satisfaction guarantee until the country's biggest food and beverage conglomerate, KNACK, hits him with a lawsuit. Armed with nothing but free food samples and the less than mediocre legal aide of his eccentric next door neighbor Amelia, Hal must lead the battle against the corporate giants to retain his peaceful solitary existence.